Please take a few minutes to review these Terms and Conditions. Your purchase of products from us constitutes your agreement to follow these Terms and Conditions and to be bound by them.
These Terms and Conditions May Change
Northeast Stage reserves the right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions whenever you purchase products from us or use our Web Site.
This Web Site and all Content available on this Web Site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by use of this Web Site, that your use of this Web Site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this Web Site, and that Northeast Stage shall not be liable for any damages of any kind related to your use of this Web Site.
From time to time there may be information on our Web Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Northeast Stage reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted an order). Any action relating to the use of this Web Site, or any transaction with Northeast Stage must be brought in the state or federal courts located in Monmouth County, NJ.
As a part of our commitment to your privacy, Northeast Stage supports and adheres to the guidelines and practices adopted by the Direct Marketing Association's "Privacy Promise to American Consumers". We guarantee to never sell, trade, or rent any of your personal information to a third party.
Links to Third Party Sites
Using Information About You
We use the personal information you provide for internal purposes, such as confirming and tracking your order, subscription and registration, analyzing trends and statistics, informing you of our new products, services and offers, and providing you with information from and about Northeast Stage. By using our Web Site, you, as the consumer, consent to the collection and use of provided information by northeaststage.com.
We take precautions, including use of sophisticated encryption and authentication tools, to protect the security of your personal information that you share with us. Unfortunately, however, no data transmissions over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to and from our Web Site, and you do so at your own risk.
All of the content on the website is subject to copyright, trademark, service mark, trade dress and other intellectual property rights or licenses held by Northeast Stage. Your use of the trademarks, service marks, trade dress and copyrighted material displayed on this website is strictly prohibited. You may download, print and store selected portions of the Content, provided you (1) only use these copies of the Content, for your own personal, non-commercial use, (2) do not copy or post the content on any network computer or broadcast the Content in any media, and (3) do not modify or alter the Content in any way, or delete or change any copyright or trademark notice. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. Northeast Stage reserves complete title and full intellectual property rights in any Content you download from this Web Site.
Northeast Stage may change prices, specifications, or discontinue any item without notice. Orders may be placed by phone, fax, email, or postal mail, subject to confirmation from Northeast Stage. Cut fabric orders (less than a full roll) will be cut to the nearest full yard. All prices are F.O.B. ship point, quoted in U.S. dollars. When purchasing a full roll or more of stock or custom material up to a 10% overage is allowed. Customer will be billed for actual yardage shipped. Some items featured on/in the website/catalog are available by special order or are made-to-order, Northeast Stage will provide estimate of approximate lead time. Please plan ahead.
Custom orders require credit card, non-refundable deposit. Northeast Stage accepts Visa, MasterCard, and American Express. Institutional Purchase Orders may be accepted, subject to approval, via fax or postal mail. Returned Checks will incur a $40.00 bank and processing fee. Net 30 accounts may be established prior to shipping by completing a 'credit application'. Please call or email for application.
All shipping charges are the responsibility of the customer. UPS ground used for most shipments, unless specified. Standard shipping insurance for the replacement value of each shipment is added to all shipments. Shipments made by common carrier are sent collect unless prior arrangements have been made. On orders where time is of the essence, or where overnight, or next day service is necessary, please call in order. Northeast Stage will take reasonable care to try to find the least expensive carrier that can reliably deliver your shipment. Northeast Stage cannot be held responsible for the performance of any shipper, whether our choice or yours. Northeast Stage does not ship on Saturday, Sunday, or holidays. Please allow additional time when placing orders on these days.Northeast Stage is unable to ship C.O.D. Northeast Stage ships to all points in the United States, as well as Worldwide.
If you are not satisfied with a Northeast Stage Purchase, the item may be returned or exchanged within 30 days from the date of purchase. The following policy applies to all returns:
No returns will be accepted on cut merchandise, special orders, or custom fabrication, including drape panels which are custom made to your specifications at the time of your order. All returns are subject to a 25% restocking fee. Defective products will be replaced or repaired at Northeast Stage's discretion. All items must be unopened and in their original packaging. If you receive any damaged items, or find a discrepancy, you must contact us at email@example.com within 48 hours of receipt. If you are interested in making a return, please email us at firstname.lastname@example.org. At that time we will email you our return form which you must complete and email back to us. Once we receive the complete return form, we will issue a Return Goods Authorization (RGA) Number. When returning items, please pack carefully, and mark the outside of your package with your RGA number. Any returns received without an RGA Number will not be accepted or processed. In addition please include a copy of your original receipt or packing list. All return shipping charges are the responsibility of the customer unless items were processed incorrectly or received damaged (Sorry, no C.O.D.'s). Please used the insured shipping carrier most convenient to you, and ship the package to the following address:
3765 Peachtree Crest Dr
Duluth, GA 30097
Credits/Refunds will be issued after the Northeast Stage warehouse personnel receives and inspects the returned merchandise. The Northeast Stage return policy is subject to change without notice.